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Shipping policy
Shipping Options
At Primnex, we are committed to providing our customers with affordable and reliable shipping options. We offer USPS Regular and USPS Priority services for domestic orders within the United States only. Please note that international shipping is not available.
Shipping Rates and Delivery Time
The shipping costs displayed in the table below. Please note that delivery times may vary during peak seasons or holidays.
|
USPS Regular for Domestic Shipping |
||
|
Weight, lbs |
Price |
Delivery Time (Business days) |
|
0 - 0.50 |
$4.50 |
3-5 |
|
0.51 - 0.75 |
$5.50 |
3-5 |
|
0.76 – 1.00 |
$7.00 |
3-5 |
|
1.01 – 2.00 |
$9.00 |
3-5 |
|
2.01 – 3.00 |
$12.00 |
3-5 |
|
Every additional pound |
$1.75 |
3-5 |
|
USPS Priority (Express)* for Domestic Shipping |
||
|
Weight, lbs |
Price |
Delivery Time (Business days) |
|
0 - 0.50 |
$9.00 |
1-3 |
|
0.51 - 0.75 |
$11.00 |
1-3 |
|
0.76 – 1.00 |
$11.50 |
1-3 |
|
1.01 – 2.00 |
$16.00 |
1-3 |
|
2.01 – 3.00 |
$18.50 |
1-3 |
|
Every additional pound |
$4.00 |
1-3 |
* Express not available in Alaska, Hawaii, or U.S. territories
Order Tracking
Once your order has shipped, you will receive a USPS tracking number via email. You can use this number to track your order's status.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team within 7 days of the delivery date for assistance.
Contact Us
For any questions regarding our shipping policy or your order, please reach out to our customer service team at support@primnex.com or through our Web Contact Form.
Changes to this Policy
Primnex reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage customers to review this page periodically to stay informed of any updates.